FAQs:

1. What does “AIS kitchen furniture customization” for hotel projects include?
For hotel projects, AIS can customize full kitchen solutions, such as:

     Guestroom kitchenettes (studio, serviced apartment, long-stay hotel)

     Staff kitchens and back-of-house prep areas

     All-day-dining / buffet line cabinets (only cabinet part, if needed)

     Pantry units, laundry cabinets and storage around appliances

We focus on cabinetry and related furniture, working closely with your designer, operator, and GC.

2. Who is AIS’s hotel kitchen customization service designed for?
This service is tailored for:

     Hotel developers and owners

     General contractors (GCs) and fit-out companies

     Hotel operators & management companies

     Architects, interior designers, and procurement agents
Especially for projects with multiple room types and large quantities (serviced apartments, condo-hotels, branded residences).

3. What are the main steps in AIS’s kitchen furniture customization process for hotels?
A typical AIS process looks like this:

     Project brief & drawings – You send hotel layout, room types, and brand standards.

     Concept & value-engineering – AIS proposes layouts, materials, and cost options.

     Detailed design – 2D shop drawings + 3D visuals for selected room types.

     Mock-up room / sample – One or more sample rooms for on-site approval.

     Final confirmation – Confirm drawings, finishes, hardware, and quantities.

     Mass production – Factory production with QC checkpoints.

     Packing & shipping – Container loading, documentation, shipping.

     Installation support & after-sales – Numbered cabinets, installation guide, spare parts, warranty.

4. What information do you need from us to start the hotel kitchen design?
To start efficiently, AIS usually needs:

     Architectural floor plans and reflected ceiling plans

     MEP drawings (water, drainage, power, ventilation points)

     Hotel brand or operator standards (if any)

     Room type schedule (e.g., STU, 1BR, 2BR, etc.) and quantities

     Target budget level and time schedule
The more complete the information, the smoother and faster the customization process.

5. How does AIS handle different room types and layouts in one hotel project?
We will:

     Create a cabinet solution for each main room type (STU, 1BR, 2BR, etc.)

     Use standardized modules as much as possible to control cost

     Prepare a room type matrix (which cabinets go to which room type)

     Number each cabinet and carton according to room number / type for easy installation on site.

This helps your GC and installation team to work floor by floor, zone by zone without confusion.

6. Can AIS provide a mock-up room or sample before mass production?
Yes. For hotel projects, we strongly recommend:

     A full mock-up room or at least a complete kitchenette set

     On-site inspection by the client, designer, or hotel operator

     Fine-tuning materials, colors, hardware, and details after the mock-up

Once the mock-up is approved, it becomes the reference standard for mass production.

7. What is the typical lead time for hotel kitchen furniture production?
Lead time depends on project size and season, but generally:

     Mock-up production: about 25–35 days after design confirmation

     Mass production: about 45–60 days after final approval and deposit

For very large hotel projects or phased delivery, AIS can plan batch production and shipment according to your construction schedule.

8. What materials and hardware does AIS usually use for hotel kitchen projects?
We select materials based on your brand level and budget, typically:

     Boards: moisture-resistant particle board, plywood, or other specified substrates

     Finishes: melamine, PET, UV lacquer, veneer, or 2K lacquer

     Hardware: soft-close hinges, drawer systems, pull-out baskets, and integrated waste bins

For long-stay or serviced apartments, we focus on durability, easy maintenance, and replacement availability.

9. How does AIS ensure quality and consistency for large hotel orders?
We follow a structured QC system:

     Incoming inspection of boards, veneers, hardware, and finishes

     In-process QC at cutting, edge-banding, drilling, and assembly stages

     Pre-packing inspection based on approved mock-up and drawings

     Random load-level checks during container loading

All this is controlled via standardized ERP and production tracking, ensuring that the 100th room looks like the 1st.

10. Can AIS coordinate with other trades like countertop, appliances, and MEP on site?
Yes, at the design and coordination stage we:

     Reserve correct spaces for appliances and set cut-out sizes

     Consider plumbing and electrical points in each cabinet

     Coordinate with the countertop supplier on support, overhang, and joints

On site, your GC or local installation team handles execution; AIS provides drawings and online technical support.

11. What about fire safety, moisture resistance, and local standards?
For hotel projects, AIS can:

     Propose board and finish options that meet your required standards (E1/E0, moisture-resistant cores, etc.)

     Work with fire-rated doors or panels where specified (e.g., corridors, service areas; subject to your requirements and local codes)

     Provide test reports and technical data for materials from our suppliers

We encourage early discussion of brand, code, and operator requirements so our design and material choices fully comply.

12. How does AIS handle after-sales service for overseas hotel projects?
AIS provides:

     A clear warranty period (as agreed in the contract) for cabinets and hardware

     Spare parts for hinges, slides, handles, and small panels as part of the shipment (optional but recommended)

     Support for replacement or repair if any manufacturing-related issue is found before handover and within warranty, based on photos and reports

Our aim is to support smooth handover and long-term operation of the hotel.

13. Can AIS help optimize cost for hotel kitchen furniture without compromising quality?
Yes. We use value engineering principles:

     Suggesting suitable board types and finishes for your star level (3–5 star, serviced apartment, etc.)

     Standardizing modules across different room types to save tooling and labor

     Adjusting hardware combinations for high-use vs. low-use areas

This helps you achieve competitive pricing while still matching the operator’s and guests’ expectations.

14. How do I start my hotel kitchen customization project with AIS?
Simply:

     Share your project profile, floor plans, and brand/operator standards.

     Tell us your quantity of rooms, target opening date, and budget level.

     AIS will assign a project consultant + design team to prepare an initial solution and quotation.

From there, we refine layouts, confirm a mock-up, and move step by step through the AIS Kitchen Furniture Customization Process until your hotel project is successfully delivered.